Student Accounts FAQ's

Who is Student Accounts?
When do I pay my bill?
After completing my TFC self invoice, how can I pay my bill?
Can I save on the cost of attending TFC?
I thought I paid my bill completely, why is there still a balance due?
When will my refund be available?
How are new student deposits handled by the Office of Student Accounts?
How are returning student deposits handled by the Office of Student Accounts?
Who is eligible to live off campus?
Are there meal plans for students living on campus?
How do I pay for my books?
How does Campus Connect relate to my student account balance?
 

Who is Student Accounts?

We are the last link on the chain in relation to financial obligations to TFC.  We handle all matters relating to the final billing process of tuition, room & board and fees associated with your enrollment at TFC. 

When do I pay my bill?

The balance of your bill (minus financial aid) is due in full no later than:

Summer Semester – May 1st (July 1st for pre-pay students)

Fall/Winterim Semester - August 1st 

Spring Semester – December 1st

Students who have not made arrangements to satisfy their account will not be allowed to begin classes.

After completing my TFC self invoice, how can I pay my bill?

1) Online via echeck or credit card (Mastercard, VISA or American Express).

2) FACTS TUITION MANAGEMENT - Toccoa Falls College is pleased to offer FACTS as a convenient INTEREST FREE budget plan. The only cost to budget monthly payments through FACTS is a $25.00 per semester (3-4 payments) or $45.00 annual (8-10 payments) nonrefundable enrollment fee.  The enrollment fee is automatically deducted within 14 days of the agreement being posted to the FACTS system.

Can I save on the cost of attending TFC?

Yes, with our PRE-PAY DISCOUNT.  TFC credits a 4% discount to students that pay the balance of their account in full for the fall semester or both fall and spring semesters by July 1 (post-marked or internet submission). The college calculates the discount amount after it deducts all federal and state aid (not including work-study) as well as all institutional scholarships and grants from the cost of tuition, fees, room, and board. To be eligible to receive this discount, students must have their financial aid file complete, the Prepay Form completed, and payment submitted in full no later than the July 1st deadline.

I thought I paid my bill completely, why is there still a balance due?

All of the federal and some alternative loans have fees associated with them.  The self invoice calculates 4% on federal loans, hoping to calculate your loan amounts correctly.  Therefore, if your loan has more than 4% in fees you will have a balance due on your account.  Music fees not self invoiced, as well as parking and other fines that are later assessed will affect your balance due.  These are some of the items that can cause a balance on your account when you think it has been paid.

When will my refund be available?

Generally, student account refunds will be available two to four weeks after drop/add ends.  Students with a credit balance on their account can request a refund online through the forms online page of the web by noon on Tuesday to pick up the refund check after 11:00 a.m. on Friday of that week. The college will not disburse refunds to students until all charges have been posted and paid and a credit balance shows on the account.

How are new student deposits handled by the Office of Student Accounts?

New student deposits will be posted to your account within two to four weeks after drop/add ends for the first semester enrolled. 

How are returning student room deposits handled by the Office of Student Accounts?

Once you move into your on-campus housing, during the fall semester, the room deposit will be credited to your student account within two to four weeks after drop/add ends. 

Who is eligible to live off campus?

Not all students are allowed to live off campus.  There are certain qualifications that must be met before the student is allowed to move off campus.  These qualifications are:

• The student is married.
• The student is 22 or older by the end of the semester in question.
• The student has spent greater than 8 semesters in college.
• The student is student teaching.
• The student is enrolled in less than 6 credit hours.
• The student is living at Paradise Mountain Ministries (through invitation from the Paradise Director, and this is not permitted until the student has spent one year living on campus).
• The student is living with an approved TFC employee.
• The student is living with approved family member (which does not include cousins).
• The student is living as an approved caregiver.
• The student established local residency for more than 12 months while NOT enrolled at TFC.

 If a student meets one of these criteria, he/she may complete the Off Campus Form and submit it to the Office of Student Affairs, along with necessary paperwork detailed on the form.  After the paperwork is processed, then the student will be permitted to live off campus.  The Off Campus Form can be accessed on the forms online page of the tfc website or in the Office of Student Affairs.  It must be submitted before the last day of the previous regular semester.   

If a student does not fall under one of the qualifications listed above, he/she can petition to move off campus by completing the Off Campus Petition and submitting it to the Vice President of Student Affairs, via his assistant.  Please note, however, that financial reasons are not sufficient rational to have the petition approved.  The student will be notified whether or not the petition has been approved.  The Off Campus Petition may be acquired from the Office of Student Affairs.  It must be submitted before the last day of the previous regular semester.

Are there meal plan options for students living on campus?

 Students living on campus are automatically placed on the full meal plan.  If they fit under the following qualifications, however, they may petition to be on the five meal plan:

• Senior living in the Terraces
• 22 years of age or over and living in the Terraces
• Senior Resident Assistant
• Student-teaching while living in the Terraces

 If the student fits under one of these criteria, he/she may complete the Meal Plan Petition and submit it to the Vice President of Student Affairs, via his assistant. Please note, however, that financial reasons are not sufficient rational to have the petition approved.  The student will be notified whether or not the petition has been approved.  The Meal Plan Petition may be acquired from the Office of Student Affairs.  It must be submitted no later than the last day of Drop/Add for it to be in effect for that semester.

 Students may also petition to be off the meal plan for medical reasons.  To do this, the student must complete the Meal Plan Petition and bring a medical note to the Director of Food Services.  If the Director of Food Services agrees that the college cannot provide appropriate nutrition for the student, he will sign the form to recommend that the student be allowed off the meal plan.  The student must then bring the signed form and the medical note to the assistant to the Vice President of Student Affairs to get it approved by the Vice President.  The student will be notified when the paperwork has been processed through Student Affairs.

How do I pay for my books?
Students may purchase books from the college bookstore with cash, check, or credit card. Book vouchers are available through the Office of Student Accounts at registration for students who have a pending credit balance or receive outside aid to purchase books. Students can also obtain a book voucher if they account for the charges in advance when they register for the FACTS payment plan. Essentially, the book voucher is an authorization to charge a book purchase to the student account since the student has reconciled the amount of the book purchase with a pending credit or accounted for the charge in the FACTS payment plan. The book voucher itself has no cash value. Other regulations are printed on the book voucher.

How does Campus Connect relate to my student account balance?

The information contained on Campus Connect is intended to give you a reflection of the most current activity on your student account. The balance shown may not be a true reflection of what you owe or what credit balance you may have, ie. if you have paid for the full year a large credit balance shown in the fall will be used to cover your expenses in the spring once those charges are posted. If it shows you owe a large sum it may be because of some financial aid that has yet to be credited.