Frequently Asked Questions
Who is Student Accounts?
We are the last link on the chain in relation to financial obligations to TFC. We handle all matters relating to the final billing process of tuition, room & board and fees associated with your enrollment at TFC.
When do I pay my bill?
The balance of your bill (minus financial aid) is due in full no later than:
- Summer Semester – May 1st
- Fall/Winterim Semesters Early Payment Option – July 1st
- Fall/Winterim Semesters - August 1st
- Spring Semester Early Payment Option – November 1st
- Spring Semester – December 1st
Students who have not made arrangements to satisfy their account will not be allowed to begin classes.
How can I pay my bill?
- Online via echeck or credit card (Mastercard, VISA or American Express).
- Nelnet Business Solutions - Toccoa Falls College is pleased to offer Nelnet as a convenient INTEREST FREE budget plan. The only cost to budget monthly payments through Nelnet is a $25.00 per semester (3-6 payments) nonrefundable enrollment fee. The enrollment fee is automatically deducted within 14 days of the agreement being posted to the Nelnet system.
I thought I paid my bill completely, why is there still a balance due?
All of the federal and some alternative loans have fees associated with them. Any origination fees charged by a loan lender will reduce the amount sent to TFC resulting in a balance due. Music fees not paid, as well as parking and other fines that are later assessed will affect your balance due. These are some of the items that can cause a balance on your account when you think it has been paid.
When will my refund be available?
Students with a credit balance on their account can request a refund from the Office of Student Accounts. Students must submit all request electronically through myTFC by noon on Tuesday to pick up the refund check after 11:00 a.m. on Friday of that week. The college will not disburse refunds to students until all charges have been posted and paid and a credit balance shows on the account.
How are new student deposits handled by the Office of Student Accounts?
Once you've paid your new student deposit it will be posted to your student account and will be applied to your semester charges for the term it is paid.
How are returning student room deposits handled by the Office of Student Accounts?
Once you've paid your returning student room deposit it will be posted to your student account and will be applied to your semester charges.
Who is eligible to live off campus?
Not all students are allowed to live off campus. There are certain qualifications that must be met before the student is allowed to move off campus. These qualifications include:
- The student’s parents’ residence is located within commuting distance of the college and the student plans to reside there on a full-time basis.
- The student is married.
- The student is 22 of age by the end of the semester in question.
- The student has completed more than 8 semesters of college.
- The student is an approved caregiver.
- The student is living with and approved TFC employee or someone affiliated with the college.
- The student is living with an approved family mamber (this does not include cousins).
- The student is living at Paridise Mountain.
If a student meets one of these criteria, he/she may complete the Off Campus Form and submit it to the Office of Student Development, along with necessary paperwork detailed on the form. After the paperwork is processed and approved, the student will then be permitted to live off campus. The Off Campus Form is available on MyTFC or in the Office of Student Development. It must be submitted before before graduation day of the previous semester.
If a student does not fall under one of the qualifications listed, he/she ,ay petition to move off campus by completing the Off Campus Petition and submitting it to the Office of Student Development. PLease note that financial reasons are not sufficient reationale to have a petition approved. The student will be notfied whether or not the petition has been approved. The Off Campus Petition is available in the Office of Student Development. It must be completed before graduation day of the previous semester.
If a student does not fall under one of the qualifications listed above, he/she can petition to move off campus by completing the Off Campus Petition and submitting it to the Vice President of Student Affairs, via his assistant. Please note, however, that financial reasons are not sufficient rational to have the petition approved. The student will be notified whether or not the petition has been approved. The Off Campus Petition may be acquired from the Office of Student Affairs. It must be submitted before the last day of the previous regular semester.
Are there meal plan options for students living on campus?
Students living on campus are automatically placed on the full meal plan. Students who meet any of the following qualifications may petition to be on the five meal plan.
- Senior (verified by the Registrar) living in a terrace.
- 22 years of age or older and living in a terrace
- Senior (verified by the Registrar) Resident Assistant
- Student-teaching while living in a terrace
If the student meets any of these criteria, he/she may complete the Meal Plan Petition and submit it to the Office of Student Development. Please note that financial reasons are not sufficient rational to have the petition approved. The student will be notified whether or not the petition has been approved. The Meal Plan Petition may be acquired from the Office of Student Development. It must be submitted no later than the last day of Drop/Add in order to take effect that semester.
Students may also petition to be on the five meal plan for medical reasons. The student must complete the Meal Plan Petition and present a medical note to the Director of Food Services. If the Director of Food Services agrees that the college cannot provide appropriate nutrition for the student, he will sign the petition to recommend that the student be approved for the five meal plan. The student must then bring the signed petition and the medical documentation to the Office of Student Development for approval. The student will be notified of final approval by the Office of Student Development.
How do I pay for my books?
Students may purchase books from the college bookstore with cash, check, or credit card. Book vouchers are available through the Office of Student Accounts at registration for students who have a pending credit balance or receive outside aid to purchase books. Students can also obtain a book voucher if they account for the charges in advance when they register for the Nelnet payment plan. Essentially, the book voucher is an authorization to charge a book purchase to the student account since the student has reconciled the amount of the book purchase with a pending credit or accounted for the charge in the Nelnet payment plan. The book voucher itself has no cash value. Other regulations are printed on the book voucher.